Support


Shipping policy 

FREE shipping on European orders over 139€

Austria, Belgium, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Monaco, Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland, United Kingdom

Delivery to your local post office or other pick-up point

1-3 working days, 5,90 €: 

Denmark, Estonia, Finland, Norway, Sweden,

1-5 working days, 9,90 €:

France, Germany, Italy, Latvia, Lithuania, Netherlands, Spain, Switzerland, United Kingdom

4-10 working days, 14,90 €:

USA

UPS delivery directly to your home

1-3 working days, 16,90 €:

Austria, Belgium, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland, United Kingdom

4-6 working days, 25,90 €:

Australia, Canada, Hong Kong, Iceland, Japan, Korea, New Zealand, Singapore, Thailand, USA

FREE shipping on non-European orders over 169€

 

Terms

Deliveries are not made on Saturdays, Sundays or on public holidays. 

You have the right to regular product return or exchange within 14 days.

The transaction between you and byfinlayson.com is only final when you have seen and accepted the products you have ordered. This is why you have the right to return or exchange all products you have received within 14 days of receiving them. Please contact our customer service before returning a product via shop@finlayson.fi.

Refund policy

A product can only be returned if:

  • It is in its original packaging and in a condition that allows it to be resold
  • It is undamaged
  • It shows no signs of use

Return address:

Finlayson Oy
PL/P.O.Box 125 (Renorintie 5)
FI-30101 Forssa, Finland